
Privacy Policy for Clients and Suppliers
Additional Resources Limited is committed to protecting the privacy and personal information of our clients, prospective clients, suppliers and business contacts.
This Privacy Policy explains how we collect, use, store and protect personal information obtained through our business relationships, website, emails, telephone conversations, professional networking platforms and other communications.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.
Introduction for all Clients and Suppliers
Additional Resources Limited is a recruitment agency that works with businesses and organisations to provide recruitment and related services.
We collect and process relevant personal information about individuals within client, prospective client and supplier organisations to establish, manage and maintain professional relationships and deliver our services.
Additional Resources Limited generally acts as a data controller in relation to the business contact information we collect and manage for our own recruitment, business development and supplier management activities.
This Privacy Policy explains how we handle your personal information, whether you are an existing client, prospective client, supplier or other professional contact.
We take the protection of your personal information seriously and aim to ensure that it is processed lawfully, fairly, transparently and securely.
What personal information do we collect?
Client and Prospective Client Data
We collect and process relevant business contact information, which may include:
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Names, job titles and positions within an organisation.
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Business email addresses, telephone numbers and business addresses.
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Company names and relevant organisational information.
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Details of recruitment requirements, vacancies and hiring activities.
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Records of communications, meetings, telephone conversations and correspondence.
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Information relating to recruitment agreements, placements, invoicing and payment arrangements.
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Other relevant professional information provided to us or obtained lawfully through business-related sources.
We collect this information to provide recruitment services, maintain client relationships and identify organisations that may benefit from our services.
Supplier Data
We collect and process relevant information about our suppliers and individuals working within supplier organisations.
This may include:
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Company names, business addresses and contact details.
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Names, job titles, email addresses and telephone numbers of relevant contacts.
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Details of the products or services supplied.
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Contractual arrangements, invoices and payment records.
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Bank account and payment information, where necessary.
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Records of communications and other information relevant to our business relationship.
We only collect information that is reasonably necessary for our business activities or required to meet our legal and contractual obligations.
How do we collect your personal data?
We collect personal information directly from individuals and through appropriate third-party sources.
Directly from You
We may collect information when:
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You contact us by telephone, email, through our website or by other means.
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You enquire about or engage our recruitment services.
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We communicate with you regarding vacancies, recruitment requirements or potential business opportunities.
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You attend meetings, participate in discussions or correspond with our consultants.
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You enter into a client or supplier agreement with us.
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You provide services or products to Additional Resources Limited.
From Third Parties and Publicly Available Sources
We may also obtain relevant professional information from:
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Company websites and publicly available business directories.
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LinkedIn and other professional networking platforms.
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Job advertisements, recruitment platforms and publicly advertised vacancies.
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Business information services and professional databases.
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Referrals and introductions from candidates, clients, suppliers and other professional contacts.
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Other legitimate business-related sources.
We only collect and process information where we have an appropriate lawful basis and where its use is relevant to our recruitment services, business activities or professional relationships.
How do we use your personal data?
Client and Prospective Client Data
We use personal information to establish, maintain and develop business relationships and provide our recruitment services.
This may include:
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Identifying and contacting organisations that may require recruitment support.
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Discussing current or anticipated recruitment requirements.
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Introducing our recruitment services to prospective clients.
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Identifying suitable candidates for advertised or anticipated vacancies.
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Managing recruitment assignments and candidate submissions.
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Arranging interviews and communicating recruitment-related updates.
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Maintaining records of vacancies, communications, meetings and placements.
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Managing client agreements, invoicing, payments and credit control.
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Providing ongoing support and maintaining professional relationships.
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Responding to enquiries, requests and complaints.
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Complying with legal, regulatory and contractual obligations.
We may contact relevant business representatives by telephone, email or other appropriate professional communication channels where permitted by applicable data protection and electronic marketing legislation.
Individuals may object to receiving direct marketing communications at any time.
Supplier Data
We use supplier information to establish and manage professional and commercial relationships.
This may include:
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Communicating with suppliers regarding their products and services.
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Managing contractual arrangements and service delivery.
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Processing invoices, payments and financial records.
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Maintaining appropriate business and accounting records.
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Managing supplier performance and resolving enquiries or disputes.
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Meeting our legal and regulatory obligations.
We only process supplier information where it is relevant and necessary for legitimate business purposes or applicable legal requirements.
Who do we share your personal data with?
We may share relevant personal information internally with our employees, recruitment consultants and authorised representatives where necessary to provide our services and manage business relationships.
We may also share information with trusted third-party service providers who assist us in operating our business, including:
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Recruitment software and customer relationship management providers.
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IT support, website hosting and technology service providers.
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Accounting, payroll, invoicing and payment service providers.
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Professional advisers, including solicitors, accountants and auditors.
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External consultants and business service providers supporting our operations.
Where third parties process personal information on our behalf, we require appropriate contractual and organisational safeguards in accordance with applicable data protection legislation.
We may also disclose relevant information where required by law, in response to lawful requests from regulatory or public authorities, or where necessary to establish, exercise or defend legal claims.
We do not sell personal information to third parties.
Security
We take the security of personal information seriously and have appropriate technical and organisational measures in place to protect it against unauthorised access, loss, misuse, alteration or disclosure.
These measures apply to personal information processed through our website, recruitment database, business systems and other services used to support our operations.
We work with trusted third-party service providers to help ensure that personal information is handled securely and in accordance with applicable data protection legislation.
What is our justification for handling your personal information?
We process personal information only where we have an appropriate lawful basis under applicable data protection legislation.
Legitimate Interests
We primarily rely on our legitimate interests where necessary to operate and develop our business, provide recruitment services and maintain professional relationships, provided those interests are not overridden by individuals' rights and interests.
This may include:
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Identifying and contacting prospective clients about relevant recruitment services.
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Maintaining relationships with existing clients and suppliers.
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Managing vacancies, recruitment assignments and placements.
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Maintaining records of professional communications and business activities.
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Managing internal administration, business operations and financial matters.
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Protecting our business interests and resolving disputes.
Where we obtain relevant professional information from publicly available sources or business databases, we may use that information to identify and contact appropriate business representatives.
We consider the necessity and proportionality of our processing activities, individuals' reasonable expectations and their rights under applicable data protection legislation.
Where we carry out direct marketing, we also comply with the applicable Privacy and Electronic Communications Regulations (PECR), including requirements concerning consent, telephone preference services and the ability to object or opt out.
You have the right to object to the processing of your personal information for direct marketing purposes at any time.
Contractual Necessity
Where applicable, we may process personal information where necessary to enter into or fulfil a contract with an individual, or to take steps at their request before entering into a contract.
Where contracts are entered into with organisations rather than individuals, we may rely on legitimate interests or another appropriate lawful basis to process the business contact information needed to manage those arrangements.
Legal Obligation
We may process and retain personal information where necessary to comply with legal or regulatory obligations.
This may include accounting, taxation, record-keeping and other statutory requirements.
We may also process information where necessary for establishing, exercising or defending legal claims, relying on an appropriate lawful basis.
Consent
Where consent is required or is the appropriate lawful basis for a particular activity, we will seek your freely given, specific, informed and unambiguous agreement.
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before its withdrawal.
How long do we keep your personal data for?
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing recruitment services, maintaining business relationships, administering contracts and complying with legal obligations.
The length of time we retain information depends on the nature of the information, our relationship with you, the purposes for which it is held and any applicable legal or regulatory requirements.
Information relating to recruitment assignments, commercial agreements, invoices and financial transactions may need to be retained for longer periods to meet legal obligations or protect our legitimate business interests.
We review the continued necessity of retaining personal information and securely delete or anonymise information when it is no longer required, unless there is a lawful reason for retaining it.
You may contact us at any time to request that your information is updated or removed, and we will consider your request in accordance with applicable data protection legislation.
International Data Transfers
Some of the third-party service providers we use may process or access personal information from outside the United Kingdom.
Where personal information is transferred internationally and UK data protection law requires additional safeguards, we will ensure that an appropriate transfer mechanism is in place, such as UK adequacy regulations or approved contractual safeguards.
Further information about international transfers and relevant safeguards may be requested using the contact details below.
How can you access, amend or take back your personal data?
Under applicable data protection legislation, you have a number of rights concerning your personal information, subject to certain conditions and exceptions.
Right of Access
You can request a copy of the personal information we hold about you, together with information about how it is processed.
Right to Rectification
You can ask us to correct personal information that is inaccurate or complete information that is incomplete.
Right to Erasure
You can request that we delete your personal information in certain circumstances.
This right is not absolute, and we may need to retain certain information where required or permitted by law.
Right to Restrict Processing
You can ask us to restrict how we use your personal information in certain circumstances.
Right to Object
You have the right to object to the processing of your personal information where we rely on legitimate interests.
You also have the right to object at any time to the use of your personal information for direct marketing purposes.
Right to Data Portability
Where applicable, you may request that certain personal information you have provided to us is transferred to you or another organisation in a structured, commonly used and machine-readable format.
Right to Withdraw Consent
Where we rely on your consent to process personal information, you can withdraw that consent at any time without affecting the lawfulness of processing carried out beforehand.
Making a Request
If you wish to exercise any of these rights, please contact Holly Jaques at holly@additionalresources.co.uk or write to:
Additional Resources Limited, Park Wood Technical Centre, Park Wood, Doddinghurst Road, Brentwood
Essex, CM15 0SN
We will respond to requests without undue delay and normally within one calendar month, subject to applicable legal provisions concerning identity verification, clarification and extensions.
We will not normally charge a fee for handling these requests, although certain exceptions may apply.
Complaints
If you have concerns about how we handle your personal information, please contact us so we can investigate and respond.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: https://ico.org.uk
Use of Cookies
Our website uses cookies and similar technologies to help it function correctly, improve the user experience and, where applicable, understand how visitors use our website.
Some cookies are necessary for the website to operate, while others may be used for analytics or additional functionality.
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our website's cookie settings, where available, or through your browser settings.
Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal information, please contact:
Holly Jaques
Email: holly@additionalresources.co.uk
Additional Resources Limited, Park Wood Technical Centre, Park Wood, Doddinghurst Road, Brentwood,
Essex, CM15 0SN
We will review and respond to data protection enquiries and complaints in accordance with applicable data protection legislation.
General
We may update this Privacy Policy from time to time to reflect changes in our recruitment services, business practices or legal requirements.
Any updates will be published on this page. Where required by law, we will notify individuals of significant changes affecting how their personal information is processed.
We encourage you to review this Privacy Policy periodically.