Shop Manager – Maternity / Retail









Contract Type


Closing Date


Share this Job

Shop Manager – Maternity / Retail - Loughton, Essex

Salary: Competitive Depending on Experience

Full time, Permanent Role

Tues to Sat 9am to 6pm.


The Role

Our client is a successful family run business offering a wide range of products and services to parents and pregnant women for all of their maternity needs.

They have an exciting opportunity for an experienced Shop Manager to join their team.

The role will be responsible for overall shop management, ensuring operations run smoothly, maintaining high shop floor standards, leading the team and delivering excellent customer service to clients at all times.


Role Responsibilities include:  

  • Key Holder – Opening and Closing Shop
  • Cash Management – Till & Cashing up
  • Staff / Team management
  • Manage product lines and offerings – researching new and existing products, become a product expert and knowledge base for customers.
  • Ensuring shop is well presented an in order at all times.
  • Liaising with warehouse and other colleagues
  • Stock management/ product replenishment/ order processing/ customer collections scheduling
  • Supplier relationship management
  • Providing customers with in store training and product assembly support
  • Provide customers with a personal shopping experience.
  • Proactively dealing with any customer issues or complaints.
  • Responsible for aftersales and upselling products


Experience & Skills Required:

  • You will have at least 5 years retail experience
  • 1 years’ experience as a Shop Manager/ Small Business Manager in a similar retail setting.
  • Ideally experience of maternity products
  • Experience leading a team.
  • Good telephone Manner
  • Excellent Customer Service Skills;
  • Computer Literate – Microsoft Word & Excel
  • Organised and a good multi tasker
  • Flexible approach with a can do attitude


Please only apply if you meet the criteria outlined above.


Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

You may also be interested in...

Our established home and garden business are unlike many garden centres you have been to. They are a growing and exciting company who are looking for a Customer Experience manager to join their faced paced and forward thinking store.
Salary: Competitive Sector: Retail Contract Type: Permanent Town/City: Oxon