Service Advisor

Reference

LRE/AR/055233

Sector

Car Industry

Salary

£22,000 to £23,000 Per Annum

Town/City

Edinburgh

Contract Type

Permanent

Closing Date

14/05/2021

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Service Advisor - Edinburgh

Salary: £22k-23k

The Company

My client is a well-established name within the motor industry.  They have six dealerships across the UK in Edinburgh, Livingston, Falkirk and 3 across Liverpool in Speke, Bootle and Prescot.  They have won multiple Awards for Outstanding Customer Satisfaction and they believe it's all about ensuring their customers get exactly what they want, at the right price.

The Role

My client is looking for an Experienced Service Advisor to join their team in Edinburgh.

Role Responsibilities:

Acting as the liaison between the customer and the technicians the Service Advisor will:

  • Agree service and repair instructions and book vehicle in to the workshop
  • Welcome all customers at the service reception in a warm, professional manner
  • Liaise with all relevant personnel to ensure complete customer satisfaction
  • Maximise workshop profit opportunities
  • Achieve the customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturer standards and dealership procedures

Essential Skills & Requirements:

  • 3+ years in a Service Advisor role
  • enthusiastic and driven professional
  • excellent communication and customer facing skills and can demonstrate excellent customer satisfaction skills
  • trustworthy and reliable, and committed to the role
  • IT Literate

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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