Sales Support Representative






£20,000 to £23,500 Per Annum



Contract Type


Closing Date


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Sales Support Representative – Cwmbran, South Wales

Salary – £20,000 - £23,500 per annum + Pension

The Client

Our client are a sport, outdoor, and lifestyle fashion agency with a diverse and impressive portfolio of leading global brands. They have successfully established themselves as one of the top multi-category brand and distribution specialists in the UK & Ireland.

The Role

The highly successful company are looking for a Sales Supportive Representative to join their team and deliver first class customer service and administration support with their Sales Support Manager. This position gives the successful applicant an exciting opportunity to work with multiple global and diverse brands within the sport, outdoor, and lifestyle fashion industry.

The company are a friendly, and passionate team, so this is a great position for a positive, confident, collaborative and approachable person. It will require strong organisational and relationship skills in a fast-paced, client-led environment. Attention to detail is key as you will be part of a growing company with the common goal of delivering the best results. The Sales Support Representative will be a key member of the team, working closely with the Sales Support Manager as well as the sales, warehouse and the support team colleagues internally. Externally, you will be working extensively with the retail partners, third party support groups and specific brand teams.

An understanding and passion for sport, outdoor and lifestyle fashion is desirable.

Main responsibilities

Sales order and purchase order entry

Provide customer service to retail accounts

Provide administrative support to the Sales Team

Liaise directly with the brands and suppliers on purchase orders, brand & product information, and deliveries

Drive deliveries on a daily basis to ensure order deadlines are met, book in deliveries via retailer portals, and keep customers up to date with lead times and stock availability

Provide and organise all reprocessing documentation and labels

Reporting – pull sales figures and delivery forecasts for the Management Team

Travel - attend sales meetings and trade shows

Required knowledge and experience

Very good sales administration and customer service skills

A team player with strong communication skills, along with the ability to work comfortably on your own initiative

Able to multitask and work towards numerous deadlines under pressure

Extremely focused with an attentive eye for detail

Driven, organised and one step ahead

Good IT & numerical ability; strong excel skills are essential

A minimum of 2 years of experience in a similar role

A minimum of 5 GCSE’s A-C including Maths and English. 2 A levels or equivalent.

Further qualifications are advantageous

An interest in fashion and/or sport would be desirable

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.