Healthcare & Pharmaceuticals
£30,000 to £32,000 Per Annum
Registered Care Manager – Berkshire
My client is an independent Homecare provider who specialise in providing exceptional quality care and support to clients in their own homes in Berkshire, Buckinghamshire, surrey and surrounding areas.
They are privately owned and currently hold a ‘Good’ CQC rating. The unique service that they provide ensures that the clients they support remain independent in their own homes.
My Client is currently looking for a Registered Care Manager with a strong background in homecare management. The ideal candidate will have the ability to lead and manage a team of compassionate, dedicated and highly skilled care workers who enable those they support to continue living safely, happily and independently in their own homes.
Ensure outstanding compliance across the business and to support the business in achieving a minimum of “Good” in CQC inspections, with an expectation of achieving and maintaining an “Outstanding” rating.
Support and work with the leadership team to ensure that CQC regulations are followed and Company policies and procedures are adhered to for our clients and care workers.
Be responsible for the safe delivery of care to clients.
Actively participate in the growth and development of the business upholding the reputation.
Lead, mentor and motivate a team of care staff, ensuring that high quality standards of care are delivered at all times supporting them to build strategic, long term and sustainable client relationships.
Manage client and client family portfolio; - carry out client assessments, write person-centred care plans, manage the relationship on an ongoing basis providing excellent client service at all times.
Continually review and improve processes to ensure the most effective and efficient service is being delivered
Assist with the recruitment, training, shadowing and assessing of new / current staff.
Conduct staff reviews, spot checks and appraisals in line with all current legislation and company policies.
Work closely with the Coordinator to ensure sufficient staff are available to cover client needs and in-line with their absence and holiday policy.
To take responsibility for the investigation of complaints, and recording their progress for allocated clients. Escalate and report issues to the leadership team.
To participate in the on-call rota with Care Coordinator, Weekends: 1 in 2, Weekday Evenings: 2 evenings per week
Liaise with Healthcare Professionals as required.
Essential Skills & Requirements:
Strong Homecare Management experience
Be studying for / or have a minimum Level 5 in Health & Social Care
Excellent problem-solving skills
Be able to communicate effectively at all levels
Good PC skills (experience with Word, Excel, and Powerpoint)
Possess a UK driving license with business insurance.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.