Catering & Hospitality
£10.01 Per Hour
Salary: £10.01 per hour
Our Client is a family owned; award winning Hotel based on Lake Windermere region.
Due to increased business we are looking for Reception/Reservationist to join their small team.
Great customer service is at the heart of what they do with many guests returning year after year.
The position will require:
- Successful candidates to act as central reservations to all properties (3).
- Meet and greet guests in a warm and friendly manner.
- Take bookings and process reservations.
- Correspond with guests, via email, telephone, and face to face.
- Cash Handling and Daily Banking.
- Log and Report maintenance issues.
- Undertake work in other areas of the business if required.
The Ideal Candidate will:
- Be reliable, energetic and friendly.
- Have previous customer service experience.
- Have a high standard of attention to detail.
- Excellent communication skills.
- Be a team player willing to use their own initiative.
- Previous training in Opera system is an advantage, but not essential as full training will be provided.
- Christmas day off with the property closing for 5 days over the festive period.
- Meals on Duty
- Uniform Provided
- Biannual Share of Tips
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.