Product Manager

Product Manager - London

Salary: £60K - £70K

The Company:

My client is changing the trades industry and the way tradesmen operate like never before. They run an on-demand plumbing supplies service, delivering parts to tradespeople and gas engineers on site within 30 minutes. They have been in business for over 2 years and now delivered over 19K+ orders and are trading at ~£500k monthly revenue. Founded and led by a former plumber, they have a deep PLUM understanding of the market, their suppliers, and most importantly their customers.

The Role:

My client is currently looking for an experienced Product Manager to join their team. You will be working closely with the CEO, Tech Lead and other internal stakeholders as well as end users and partners to initiate and refine product ideas.

Role Responsibilities:

• Creates and owns the product roadmap
• Uses data insights and analytics to envision new ideas and improvements to existing products
• Turns high level projects into executable features and stories
• Prioritises and maintains the backlog on an ongoing basis
• Defines and writes business acceptance criteria for the individual stories
• Works together with designers to ensure the stories meet criteria for development
• Solves product related problems
• Establishes KPIs and trackable data points across all products
• Works together with the technical team to explore possibilities of gathering relevant information from the usage of the platform
• Tracks implemented features against the defined metrics and adjusts the plans as necessary
• Act as the voice of the end user in the product development process
• Engages with end customers and partners to find the pain points and best direction forward
• Works together with designers to validate and test the usability of wireframes
• Ensures all parties are aligned for successful implementation of new features
• Together with stakeholders verifies any new functionality is correctly implemented against the acceptance criteria

Essential Skills & Requirements:

• Bachelor’s degree and 4+ years of product experience
• Proven track record of delivering data driven solutions with a customer-first mindset
• Able to work with professional tools such as Miro, Jira, Confluence and ProductBoard or similar
• English at a professional level

Desired:

• Relevant industry experience (delivery, plumbing, e-commerce)
• Some level of practical UX / UI capacity
• Balance of technical knowledge and business expertise
• Proactive, doer with excellent project management skills and capacity to handle multiple tasks and work streams effectively
• Outstanding communication skills and ability to engage and inspire stakeholders
• High degree of leadership skills to enable collaboration and alignment of different departments, stakeholders and partners
• Possesses great analytical and problem-solving skills

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