PA / Administrator




Secretarial, PA & Administration


£28,000 Per Annum



Contract Type


Closing Date


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Salary: £28,000

The Company:

Our client are a family run SSAIB accredited security solutions company based in Surrey who specialise in working with high end residential clients and their individual needs for fire & security.

We are searching for a PA/administrator to join a dynamic team working in sales administration whilst also supporting the COO with PA and administration duties.  

The Role:

  • Carry out lead generation activities to attract new customers by conducting research, booking first sales meetings, attending trade shows, preparing, and sending email/ letter campaigns.
  • Provide administrative support to the COO. 
  • Assist in preparing quotations and security reports for customers and prospects
  • Responsible for the coordination of all company tenders, ensuring they are delivered on deadline and that all parties deliver the details required.
  • Responsible for the company CRM package, ensuring all updates to the system are carried out and monitoring the sales team’s inputs
  • Responsible for the compilation of weekly, monthly, and quarterly sales reporting. 
  • Respond to customer/ prospect telephone enquiries on the same business day and ensuring their requests are followed through with sales or operations
  • Support the on boarding/ mobilisation of new customers ensuring their expectations are met
  • Carry out additional training to gain a knowledge of company’s products/services
  • Provide administrative assistance for the technical department when required

Essential Skills & Requirements:

  • Basic understanding of the security industry.
  • 2-3 years’ experience within a similar administrator role and dealing with High-Net-worth clients.
  • Experience of using CRM tools and managing a CRM database.
  • Experience in lead generation.
  • Desire to deliver excellent customer service.
  • The ability to work from home when required through COVID.
  • Advanced knowledge of Microsoft office – Word, Excel, Outlook and PowerPoint
  • Methodical and organised to ensure their workload is prioritised, delivered efficiently and accurately.
  • Able to use their own initiative and ability to work without significant levels of guidance
  • Clear and concise communication skills, feeling comfortable when communicating with CEOS of FTSE 100 companies or similar
  • Excellent people skills allowing for long-term relationships to be quickly established within the team and the customers
  • Detail focussed, to deliver high quality work and to proofread tender documents
  • Use their initiative to adapt role as business grows, but also to meet the client needs
  • Confident and results orientated

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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