Lead Product Manager, Remote (B2B/Customer Impact)

Reference

PCO/AR/056393

Sector

Marketing & PR

Salary

£90,000 Per Annum

Town/City

Remote / UK

Contract Type

Permanent

Closing Date

13/09/2021

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Lead Product Manager, Remote (B2B/Customer Impact)  – UK/Remote

£90k basic +  bonus + stock option

My client, a digital start-up AI Software Builder is looking for a Lead Product Manager (remote working)  who will be responsible for determining the strategy for how they grow and adapt to different customer groups and how they can deliver the best experiences for their low-tech customers

The start-up specialises in building, maintaining and running bespoke software for their customers, making it faster, more accessible and less expensive for everyone to bring their ideas to life.

Last year they secured $29.5m of funding to scale our growth in Europe. They already have three offices in LA, Delhi, and London and recently hit 250 employees globally. A key focus for them this year is to significantly grow their London operation.

About the role

Our client has ambitious goals to technologically enable a million small businesses around the world and are looking for an experienced and customer focused product manager to own the challenge of building and growing our Studio Store business. The successful candidate will champion customer and business outcomes when making product decisions, and ensure the team is empowered to best meet the needs of micro-SME's around the world.

The ideal Head of Product will be an expert in building products that deliver a fantastic end to end experience that customers love and a brilliant communicator and collaborator. You will be used to working closely with stakeholders in various disciplines and teams (Design, Engineering, Data, Marketing, Sales, and Customer Success). 

Requirements

You’ve shipped world-class products in a fast-growing company before

You’re passionate about helping millions of small businesses around the world

You’re data driven and monitor your metrics to see whether you’re delivering to key business outcomes

You’re excited about the challenge of owning a multi-product line, the end to end customer journey, and the ability to deliver a fantastic user experience to different users in different parts of the world

You've worked on customer journeys like self serve, free to paid conversion, onboarding and activation 

Responsibilities

Define and execute the product roadmap for the entire customer journey, from acquisition to retention

Understand and own separate product roadmaps for each customer group (eCommerce, restaurants, etc) 

Build use cases and feature descriptions, and work closely with the engineering team to execute on product releases

Display strong leadership, organizational and execution skills across the entire organization.

Work closely with the various stakeholders (VP of Studio Store, product marketer and regional GMs) to constantly prioritise the scope of work that will genuinely solve user problems and meet business outcomes

Work autonomously through the backlog while making sure that features get delivered quickly and efficiently

Set key metrics, track and monitoring your features’ performance and functionality after launch to iterate and improve on them.

Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Incorporate data, research and market analysis to inform product strategies and roadmaps.

As product and business unit scales in the next 9-12 months, there will be opportunities to hire, mentor, coach junior PMs. 

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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