IT Technician




IT & Internet


£25,000 to £35,000 Per Annum



Contract Type


Closing Date


Share this Job

IT Technician (I.T Support) – Bushwood, London

Salary:  £25000 - £35000 per annum

Due to continued growth and expansion, an Award-Winning Logistics company are looking for an IT Technician to join their fast-paced and dynamic Technology Team.

This is a fantastic opportunity for someone from a 1st Line Support / 2nd Line Support / IT Administrator / IT Technician / IT Helpdesk background who is looking to join a team where you will gain broad IT exposure and support all users across the business both desk side and remotely whilst benefiting from one-on-one support and development from the IT Manager.

The Job Role:

  • You will be responsible for providing first class support for internal users, providing support on IT Infrastructure/installation and Cyber/Physical security.
  • Managing 1st & 2nd line support on-site and remotely
  • Problem investigation, diagnosis, and solution implementation
  • Effective communication with end user throughout process
  • Monitor backups across estate / perform periodic DR tests.
  • Monitor service uptime including PaaS / SaaS services
  • Implementation of hardware and services whether remotely, on-site, or off-site.
  • Keep up to date with the latest security and technology developments, ensuring infrastructure is scanned/patched against any new vulnerabilities.
  • Monitor for attacks, intrusions and unusual, unauthorised, or illegal activity
  • Investigate security alerts and provide incident response.

Skills, experience, and qualifications:

  • Minimum 3 years previous experience within a 1st Line Support / 2nd Line Support / IT Administrator / IT Technician / IT Helpdesk role
  • Experience in management of computer systems
  • Excellent working knowledge of various packages and systems including Office 365, Windows 7/11
  • Excellent interpersonal and communication skills
  • Excellent organisation and time-management skills
  • Proven analytical and problem-solving abilities
  • Self-motivated, with a can-do attitude

Benefits and culture

  • Salary:  £25000 - £35000 per annum
  • Work for the industry’s Employer of the Year!
  • This is a fantastic opportunity to work for an internationally recognised, multi award-winning Logistics company, in an innovative and agile working environment where opinions and fresh ideas are valued and encouraged. You will work with an internationally diverse, sociable, dynamic team with a clear vision and strategy.
  • Award Winning staff development program offering genuine career development opportunities. Competitive remuneration package, and great benefits including
  • Hybrid working model with flexibility to work from home
  • Staff Loyalty schemes
  • Health Care Plan
  • Enhanced holiday scheme
  • Cycle to work scheme
  • Weekly yoga
  • Mentoring scheme
  • Going the extra miles award
  • Gym Discounts
  • Experience days discounts

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

You may also be interested in...

Senior ICT Support Engineer - Cambridge Salary: £20k - £33k + 31 Days Holidays + Mobile Phone + Medical Plan + Pension + Sick Leave + Financial Bonuses + Birthday Treats + Personal Development Pla
Salary: £20,000 to £33,000 Per Annum Sector: IT & Internet Contract Type: Permanent Town/City: Cambridge
Web Developer - Cambridge Job Type: Part-time, flexible working arrangements, hybrid working Salary: Competitive (Negotiable depending on experience) + Flexible working + Pension + Medical Cash
Salary: Competitive Sector: IT & Internet Contract Type: Permanent Town/City: Cambridge
C# .NET Developer - West London, KT12 Salary: £35k - £50k pa We are looking to recruit an experienced C# Developer for our client, an expanding Debt Collection Agency, based in their West London
Salary: £35,000 to £50,000 Per Annum Sector: IT & Internet Contract Type: Permanent Town/City: West London
Enterprise Architect - IT Management & Technical Consultancy Surrey & Field Based Salary: £70-90k pa plus benefits, bonus (7-15%) & on-going training Our client, an expanding medium-sized Man
Salary: £70,000 to £90,000 Per Annum Sector: IT & Internet Contract Type: Permanent Town/City: Surrey & Field Based
SaaS Client Support Executive Salary: £25.000 Full Time - Permanent The Role: My client is on the lookout for a technically proficient, client-facing individual to join their well-estab
Salary: £25,000 Per Annum Sector: IT & Internet Contract Type: Permanent Town/City: Leeds