Reference
ION/AR/058790
Sector
IT & Internet
Salary
Competitive
Town/City
Camberley
Contract Type
Permanent
Closing Date
13/07/2022
IT Systems Administrator
Location: Camberley, Surrey.
Salary: Competitive salaries with full benefits plus investment in your development/training.
We are looking for an IT Systems Administrator to work within the IT team in Camberley, Surrey.
Responsibilities:
Provides the central point of contact for all IT support queries. Provides 1st line support (telephone & face to face), including diagnostics and resolution.Monitor all IT Help Desk system support request and resolve swiftly and efficiently.Achieve a resolution to support calls.Prioritise service requests by urgency and impact.Provide all desktop applications support including Microsoft Office and case management systems.Install, support and relocate hardware and connecting devices to the network.Troubleshoot software problems in a methodical way.Produce documentation of IT Helpdesk procedures.Provide basic IT training for new users and liaising with external trainers to provide more in-depth training.Maintain IT records relating to software renewals and licences etc.Participate in the delivery of IT projects and ensure that project tasks are delivered on time.Provide out of hours upgrades (if required).
You have:
Excellent IT knowledge.Client / customer service experience, strong interpersonal skills, good attention to detail.Ability to prioritise your workload.Work independently as well as collaboratively as part of team.Have a positive attitude and can-do approach.Motivation for a career change or starting an IT career with the willingness to learn.
The Company:
The Company is a fast growing award winning, Legal 500 ranked, advising UK and international businesses and individuals with excellent client legal services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.