Insurance Account Handler (Motors & Home Insurance

Insurance Account Handler (Motors & Home Insurance)

Location: Northampton, Northamptonshire

Salary: From £25,000 (DOE) + Excellent Benefits

Monday - Friday, 9:00am - 5:30 pm

The Client:

Our client is a prominent insurance company, providing unique and specialised insurance solutions to both individual and business clients. They are renowned for delivering exceptional quality in their services.

The Role:

They are looking for a Insurance Account Handler to join their team. Your role involves offering expert guidance to clients during the initial stages of new business, developing strong client relationships and promoting business growth.

Responsibilities:

• Delivering exceptional service on both inbound and outbound calls.
• Offer professional advice based on client needs.
• Effectively promoting and cross-selling various insurance products.
• Dealing terms with clients and insurers.
• Ensuring precise handling of policies, related transactions, and documentation (utilising Acturis and MS Office).
• Enhancing existing processes to elevate service quality.
• Providing valuable assistance and guidance to colleagues on inquiries.
• Undertaking general clerical and administrative responsibilities.

Requirements:

• Previously worked as a Sales Advisor, Client Manager or in a similar role.
• At least 1 year experience in motor and home insurance.
• Possess 1 year of sales, service, and administrative experience.
• Understanding of FCA regulations.
• Able to sell policies according to clients’ needs.
• Chartered Insurance Institute (CII) qualified. (Preferred)
• Skilled in Microsoft applications (Word, Excel, Outlook).

Benefits:

• 28 days of annual leave.
• Pension scheme.
• £500 Referral bonuses.
• Promotional and partnership events.
• Subsidised healthcare subscriptions.
• Discounts on insurance products.
• Eye care vouchers

Apply now for this exceptional opportunity to work with a dynamic team and further enhance you career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.