IT & Internet
£28,000 to £33,000 Per Annum
Stockton on Tees
Infrastructure Engineer (Implementation) - Stockton on Tees
Salary – £28k - £33k + Pension + Life Ins + Health care + Mobile Phone + Free Breakfast + Bike to work Scheme + Regular Social Events
Our client is a highly successful IT solution provider Head Quartered in the North East supporting businesses across the UK. With 7 offices and 100+ staff they offer clients a genuine 24/7 support service through their own internal service desk, implementation team, software developers and cabling engineers.
To support the continued growth within our Implementation team we are looking for a Project Engineer to work within our growing Implementation team. Working as part of the team you will be responsible for the successful planning, delivery, and documentation of projects to our customers.
You will need to have excellent customer facing skills with the ability to take proposals created by our technical architects and account managers to deliver our solutions based on their specifications.
Key duties and responsibilities
To deliver highly technical solutions across a wide spectrum of environments
Work closely with the customer to provide a successful relationship and excellent customer service
Deliver IT Projects in a timely manner, meeting agreed timescales
Provide regular, accurate and concise updates to the customer
Set up and maintain the customer documentation for each client to ensure knowledge is shared across the business
Take part in the on-call rota
Provide technical training or assistance to other members of staff as and when required.
Installation of equipment on customer sites in accordance with Project plan
Knowledge and experience
The successful candidate will need to be knowledgeable across a wide range in technologies including WAN, LAN, Cloud computing, virtual and physical hardware, switches, routers, and SAN technologies. The ability to use these skills to solve problems and to deliver the best possible solutions for clients is essential.
Microsoft Stack experience include Microsoft 365
Windows Desktop and Application Support
Windows Server installation & Configuration (MCSA)
Virtualisation (VMware and Hyper V)
Networking – Installation and Troubleshooting
Cloud Platforms – Experience with public and private cloud such as AWS and Azure
Security – Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions.
An enthusiasm for new technology with an interest in learning about new trends and technology and how they can be applied at a practical level would be advantageous.
Previous experience working for an MSP would be desirable
Full driving licence
A fantastic and flexible working environment
32 days holiday (inc bank holidays) and the ability to purchase up to an additional 10 days per annum
Private Health Insurance
Free breakfast, fruit, nespresso coffee, tea and soft drinks
Regular social events
A company phone which can be used for personal use
A company credit card so you're never left out of pocket
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.