Infrastructure Engineer (Implementation)




IT & Internet


£28,000 to £33,000 Per Annum


Stockton on Tees

Contract Type


Closing Date


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Infrastructure Engineer (Implementation) - Stockton on Tees

Salary – £28k - £33k + Pension + Life Ins + Health care + Mobile Phone + Free Breakfast + Bike to work Scheme + Regular Social Events

The Client

Our client is a highly successful IT solution provider Head Quartered in the North East supporting businesses across the UK. With 7 offices and 100+ staff they offer clients a genuine 24/7 support service through their own internal service desk, implementation team, software developers and cabling engineers.

The Role

To support the continued growth within our Implementation team we are looking for a Project Engineer to work within our growing Implementation team. Working as part of the team you will be responsible for the successful planning, delivery, and documentation of projects to our customers.

You will need to have excellent customer facing skills with the ability to take proposals created by our technical architects and account managers to deliver our solutions based on their specifications.

Key duties and responsibilities

To deliver highly technical solutions across a wide spectrum of environments

Work closely with the customer to provide a successful relationship and excellent customer service

Deliver IT Projects in a timely manner, meeting agreed timescales

Provide regular, accurate and concise updates to the customer

Set up and maintain the customer documentation for each client to ensure knowledge is shared across the business

Take part in the on-call rota

Provide technical training or assistance to other members of staff as and when required.

Installation of equipment on customer sites in accordance with Project plan

Knowledge and experience

The successful candidate will need to be knowledgeable across a wide range in technologies including WAN, LAN, Cloud computing, virtual and physical hardware, switches, routers, and SAN technologies. The ability to use these skills to solve problems and to deliver the best possible solutions for clients is essential.

Key Technologies

Microsoft Stack experience include Microsoft 365

Windows Desktop and Application Support

Windows Server installation & Configuration (MCSA)

Virtualisation (VMware and Hyper V)

Networking – Installation and Troubleshooting

VOIP Telephony

Cloud Platforms – Experience with public and private cloud such as AWS and Azure

Security – Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions.

An enthusiasm for new technology with an interest in learning about new trends and technology and how they can be applied at a practical level would be advantageous.

Previous experience working for an MSP would be desirable

Full driving licence

In Return

A fantastic and flexible working environment

32 days holiday (inc bank holidays) and the ability to purchase up to an additional 10 days per annum

Life insurance

Private Health Insurance

Free breakfast, fruit, nespresso coffee, tea and soft drinks

Regular social events

A company phone which can be used for personal use

A company credit card so you're never left out of pocket

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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