Field Service Technician (Electric, Pneumatic, Hyd

Reference

JMA/AR/063415

Sector

Engineering

Salary

£35,000 Per Annum

Town/City

West Midlands

Contract Type

Permanent

Closing Date

06/03/2024

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Field Service Technician (Electric, Pneumatic, Hydraulic, CNC/PLC)

Location: West Midlands

Salary: From £35k (DOE) + Excellent Benefits

Working Hours: 45 Per Week

The Client:

Our client, a leading global provider of industrial machinery and solutions, dedicated to providing cutting-edge solutions in the manufacturing sector.

The Role:

As a Field Service Engineer, you will be reporting to Product Support Manager and play a pivotal role in installation, maintenance, and repair of advanced machinery at customer sites.

Responsibilities:

  • Assemble electrical, pneumatic, and hydraulic installations to ensure operational readiness.
  • Perform CNC / PLC software updates/downgrades, conducting thorough tests for successful implementation.
  • Resolve basic troubleshooting cases, meticulously diagnosing and analysing each situation.
  • Generate and communicate essential reports, including service reports, support request forms, customer feedback, and installation documentation in the CRM system.
  • Provide comprehensive instruction to customers on machine safety, maintenance, and operator knowledge, delivering operator training as necessary.
  • Assist customers with physical activities such as loading/unloading equipment.
  • Manage the request and delivery of spare parts from stock to customers.
  • Contribute to sales and service offer consultations.
  • Support the installation and operation of machines at fairs and exhibitions.
  • Take responsibility for resolving and tracking quality complaints.

Requirements:

  • Previously worked as a Field Service Engineer or in a similar role.
  • Minimum 2 years of maintenance, installation, and/or service experience.
  • Technical expertise in electrical, pneumatic, and hydraulic systems.
  • Educational background in electrical or mechanical engineering, or a related field, acquired through technical school, apprenticeship, college, or a bachelor's degree.
  • Capability to do CNC / PLC updates and downgrades.
  • NVQ Level 3 in Electrical and Mechanical Engineering. (Beneficial)
  • Understanding of IT software (DMS, CRM, LMS & Microsoft Windows, drive systems, CNC, and PLC bus-systems.
  • Willingness to travel.
  • Valid driving license.

Benefits:

  • 25 Days Holiday
  • Laptop, iPad
  • Pension
  • WeCare
  • Life Insurance
  • Private Healthcare
  • Company Car/Van
  • Tools Provided
  • Work Uniform
  • Access to dental care
  • Overtime availability
  • Gym Membership discounts and shopping vouchers.

Apply now for this exceptional opportunity to contribute to cutting-edge industrial solutions in a dynamic and innovative environment.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

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