Digital Enquiry Agent

Reference

NBO/AR/055326

Sector

Car Industry

Salary

£20,000 Per Annum

Town/City

Chelmsford

Contract Type

Permanent

Closing Date

31/05/2021

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Digital Enquiry Agent - Chelmsford

Salary: £20,000 plus bonus

The Company

Our company are the UK’s largest of its kind, and number one independent 4 x 4 dealership who are seeking a Customer Support Specialist to join their state of the art dealership.

The Role

This role will be helping to support the sales team making appointments and responding to emails to telephone enquiries.  You will be providing an admin based role with deposit taking where necessary.

Role Responsibilities:

  • Making appointments for the sales team
  • Responding to emails and telephone calls
  • Engaging sales team with enquiries
  • Taking deposits when possible
  • Logging all enquiries onto a CRM system
  • Engaging with onsite customers when required

Essential Skills & Requirements:

You will need to have a current and valid driving licence and knowledge of the automotive industry and technical aspects of vehicles and ownership, good knowledge of financing and basic mathematical skills.  You will have excellent persuasive verbal communication skills and a professional appearance and attitude.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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