Digital Communications Officer




IT & Internet


£28,796 to £32,351 Per Annum


Cardiff or St Asaph

Contract Type


Closing Date


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Digital Communications Officer - Website

Cardiff or St Asaph

Salary:  £28,796 - £32,351

Remote Working - Yes

The Company

Our client is an organisation focused on making a positive difference to the well-being of individuals in the community. They are looking to appoint a Digital Communications Officer (Website) to join their team. The organisation has adopted remote working and currently exploring a hybrid way of working. So, depending on where you live the main base could be either Cardiff or St Asaph but only attending the office when needed.

The Role

You will play a key role in routinely managing the organisation’s website as well as developing and improving its functionality and effectiveness to make sure it can meet any future requirements. As part of this work, you will quality-assure the structure and content of the website. You are expected to be able to carry out every aspect of the job in Welsh and English.

Role Responsibilities:

  • Lead the effective day to-day running and development of the website.

  • Constantly monitor and review the website, recommend and implement agreed improvements to the design, content and functionality.

  • Implement the website governance process and work with other members of the team who are web editors to make sure the quality of the website is maintained and enhanced.

  • Provide guidance and coaching for colleagues on best practice in developing and publishing content for the website.

Skills and Requirements


Substantial experience of developing, managing, and maintaining websites, including a thorough knowledge of content management systems, HTML, site structure, analytical and governance tools.

  • Up-to-date knowledge of best practice approaches in content management, content design, and website governance.
  • Analytical and able to see the work from the perspective of groups at whom content is targeted.
  • Good understanding of accessibility and user-centred design/content, and the ability to create content that meets accessibility requirements.
  • Strong computer skills and excellent working knowledge of project-based e-mail platforms, photo editing software, MSOffice (Word, PowerPoint, Excel and Outlook).
  • Ability to grasp the needs of colleagues and propose practical solutions.
  • Able to manage multiple projects at the same time, each with a different timeline.
  • Confidence, to present and explain ideas to colleagues, including senior management.
  • Attention to detail and accuracy.
  • Professional approach to time and deadlines.
  • Able to read, write speak and proof-read to a high standard in both Welsh and English.


  • A relevant qualification in digital technology, content design, marketing, or equivalent experience.
  • Up-to date and advanced knowledge of SEO best practice.
  • Trained in, and experience of, agile approaches to digital development.
  • Experience in the public sector
  • Previous experience of producing newsletters and articles.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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