Dental Receptionist

Dental Receptionist

Location: Maidenhead, Berkshire

Salary: Very Competitive + Excellent Benefits

Full - Time, Permanent, Monday - Saturday (40 hours)

The Client:

Our client is a well - established dental practice dedicated to providing high-quality dental care while offering a wide range of dental services, both through the NHS and privately.

The Role:

As a Dental Receptionist, you will play a pivotal role in delivering excellent customer service and managing administrative tasks, such as keeping patient records, procurement of necessary supplies, and efficient data management.

Responsibilities:

• Managing and addressing all patient queries efficiently.
• Be adaptable and assist with various practice tasks as needed by the Manager or Senior Management Team.
• Adhering to the cash handling procedure and promptly reporting any discrepancies to the Practice Manager.
• Ensuring that FP17DC forms and collected payments align accurately.
• Efficiently maintaining the SOE System.
• Following the cash handling procedure during end-of-day float counts and printing the daily sheet.
• Maintaining patient records while adhering to data protection policies.
• Managing stationary orders and scanning MH, PR forms, Lab dockets, and incoming documents.
• Regularly monitoring list appointments to confirm timely recalls.
• Maintaining the lab work tracker by scanning referrals onto patient records and forwarding notes to the referral centre.

Requirements:

• Previously worked as a Receptionist, Dental Receptionist or in a similar role.
• Experience of at least 1 year in customer service.
• Familiarity with dental practice procedures and treatments.
• Preferably trained in dentistry, familiar with SOE, and with prior reception and customer service background.
• Exceptional interpersonal and communication skills.

Benefits:

• Additional leave
• Employee discount
• Health & wellbeing programme
• Referral programme
• Store discount

Apply now for this excellent opportunity in a reputable dental practice.

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