Damp Coordinator

Reference

JOL/AR/057288

Sector

Construction

Salary

£29,000 Per Annum

Town/City

Fulham

Contract Type

Permanent

Closing Date

21/12/2021

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Damp Coordinator - Fulham, London  

Up to £29,000.00 per year (depending on experience)

Full-time, Permanent   

The Client:

Our client is a well-established and dynamic company that have a reputation for providing exceptional Property Services to both homeowners and businesses. This innovative and fast paced company prides itself on cultivating an incredible team of motivated individuals who have a passion for excellence. They are specialising in Damp, Roofing, Drainage, Pest Control and Restoration in UK.

The Role:

Our client is looking for a Damp Coordinator to join their team.

Role Responsibilities:

  • Responsible for taking and receiving incoming enquiries in relation to damp and water ingress to a property and have the ability to identify hot leads
  • Determine which element of the property is causing the problem and identify which Surveyor should attend the site
  • Maintaining excellent communication and customer service with their client base is essential
  • Manage the Surveyors by understanding their capabilities and their industry expertise in order to effectively schedule them on to the correct jobs
  • Proofreading the reports created by the Surveyors and checking punctuation, grammar and estimated values on all works
  • Handle all call-backs regarding reoccurring issues and ensure the correct Surveyor attends
  • Ensure compliance for H&S and upselling elements purpose.

Essential Requirements:

  • Previous experience as a Coordinator or PA is highly desirable
  • General knowledge of damp and restorations works; preferable, but not essential as training will be given
  • Customer service, sales and management skills/experience - you will be responsible for taking and receiving incoming enquiries in relation to damp and must be able to identify leads
  • Attention to detail and excellent communication skills
  • Highly motivated and the ability to work on your own with minimum supervision after the training is completed
  • Ability to think clearly using logic and reasoning
  • 2 years Coordinator experience (preferred)
  • 2 years Customer service experience (preferred)
  • Ability to commute to company location OR plan to relocate before starting work (required)

Benefits:

  • Monday to Friday work schedule
  • 28 days paid holiday leave (after completion of probationary period)
  • Staff uniform is provided
  • The added benefit of joining a fast-paced, young, and dynamic team!

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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