Customer Experience Manager

Reference

NBO/AR/055280

Sector

Retail

Salary

Competitive

Benefits

Competitive

Town/City

Oxon

Contract Type

Permanent

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Customer Experience Manager - Oxon

Salary: Competitive salary - Full time 4 days per week with alternate weekends

The Company

Our established home and garden business are unlike many garden centres you have been to. They are a growing and exciting company who are looking for a Customer Experience manager to join their faced paced and forward thinking store.

The Role

This role would suit someone who loves working with people striving to provide a great customer service and all round work ethic. They are looking for a positive and super organised customer experience manager keep the shop running smoothly and keep customer experience at an all-time high.

Role Responsibilities:

• Overseeing shop tills
• Overseeing the customer service desk
• Answering customer enquiries
• Developing extensive knowledge of the stock
• Providing a positive and supportive manner and working as part of a team


Essential Skills - Requirements:

You will need to have extensive retail experience and happy to be on your feet for most of the day.

The role will require a confident positive and motivated manner who can make quick, sound decisions and provide a great customer experience for this company.

Having knowledge and an interest in plants is an advantage.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies - Employment Businesses Regulations 2003.
 

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