IT & Internet
£40,000 to £65,000 Per Annum
Cloud Software Support Consultant
Salary: £40k - £65k + Excellent Benefits
Location: London (Remote)
Our client is a reputable provider and developer of a Wealth Management Platform serving the financial services sector. They have a diverse clientele spanning the UK and Europe.
As a Level 2/3 Support Specialist with expertise in Cloud Insurance Software, you will play a pivotal role in maintaining operational efficiency and ensuring client satisfaction with the advanced cloud-based insurance solution.
- Troubleshoot complex issues related to cloud insurance software.
- Provide advanced technical support and act as a point of contact for complex customer queries.
- Identify root causes of application issues and collaborate with cross-functional teams to address technical challenges.
- Communicate technical information clearly to non-technical stakeholders.
- Create and maintain detailed troubleshooting documentation.
- Previously worked as a Cloud Software Support Consultant or in a similar role.
- Proven experience in supporting cloud-based solutions at Level 2/3.
- Basic AWS, basic SQL, Cloud Insurance Software knowledge.
- Bachelor’s degree in computer science, Information Technology, or related field.
- Excellent communication skills.
Apply now for this exceptional opportunity to contribute to a dynamic team and further enhance your career.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.