Client Support Engineer

Reference

HAL/AR/055578

Sector

IT & Internet

Salary

£25,000 to £28,000 Per Annum

Town/City

Catterick

Contract Type

Permanent

Closing Date

09/06/2021

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Client Support Engineer - Catterick

Salary – £25k - £28k + Pension + Life Ins + Health care + Mobile Phone + Free Breakfast + Bike to work Scheme + Regular Social Events

The Client

Our client is a highly successful IT solution provider Head Quartered in the North East supporting businesses across the UK. With 7 offices and 100+ staff they offer clients a genuine 24/7 support service through their own internal service desk, implementation team, software developers and cabling engineers.

The Role

The company are currently looking for a Senior Client Support Engineer to join their busy support team.  You will be responsible for aiding the clients remotely including field visits.  This may involve support on Windows networks, including associated cloud services, infrastructure, and connectivity. The business have been growing rapidly and are now looking for someone who is willing and able to grow with them. There is of course plenty of opportunity for progression within this role and the company itself so if you are looking for a career then this role may be perfect for you.

Essential Skills

A desire to learn and further their skills by working towards industry recognised certifications

Excellent written and spoken communication skills

Extreme professionalism and personal presentation

An ability to work independently and perform their own research

Excellent organisational skills including the ability to manage and prioritise their workload

Candidates are expected to be competent in the following:

All aspects of Windows desktop & application support

All aspects of tablet and mobile device support

Basic network troubleshooting incl. ping and trace route

Administering Microsoft Active Directory, Exchange Server & Office 365

Candidates must be able to demonstrate:

Strong Active Directory and Exchange administrative skills

Knowledge of Microsoft Group Policy

An understanding of Microsoft Azure AD Sync and Azure AD Connect

A good understanding of Veeam Backup & Replication

In Return

A competitive salary

A fantastic and flexible working environment

32 days holiday (inc bank holidays) and the ability to purchase up to an additional 10 days per annum

Life insurance

Private Health Insurance

Free breakfast, fruit, nespresso coffee, tea and soft drinks

Regular social events

A company credit card so you are never left out of pocket

Cycle-to-work 

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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