After Sales Support - IT Support Specialist

Reference

JJA/AR/056904

Sector

IT & Internet

Salary

£18,000 to £23,000 Per Annum

Town/City

Birmingham

Contract Type

Permanent

Closing Date

11/11/2021

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After Sales Support - IT Support Specialist

Location: Birmingham

Salary: £18,000 - £23,000 + Expenses + Potential to earn Commission + Free parking

The Company:

Our client provides expert advice, support, strategy, and security assessments to business’s based all over the world. They are currently providing support worth over £500m and rapidly growing.

The Role:

Due to the rapid growth of the company our client is looking for an After Sales Support team member who is confident in project management and has profound knowledge of IT.  

Role Responsibilities:

  • Project managing sale once sold all the way through to handover
  • Liaising and building relationships with clients
  • B2B experience preferable
  • Working internally with sales & technical support team
  • Field & office based role
  • Training customers on systems and handing over products successfully

Essential Skills & Requirements:

  • Proficient user of MS Desktop applications and MS operating systems; Office suite (Word, Excel, Access, PowerPoint, Outlook) Specialist reporting system knowledge would be desirable
  • Good interpersonal skills and problem-solving abilities
  • Experience working in project management
  • Excellent written and verbal communication skills
  • Excellent organization and time management skills
  • Strong IT knowledge
  • Good Communication skills that allow you to inform, help and train customers on their systems
  • Ability to deal build strong relationships with customers
  • University graduates welcome to apply- IT/Computing Degree

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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