After Sales Manager

Reference

JAB/AR/068156

Sector

Car Industry

Salary

£45,000 to £55,000 Per Annum

Town/City

Enfield

Contract Type

Permanent

Closing Date

29/07/2025

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An exciting opportunity has arisen for aAfter Sales Manager with automotive / car dealership experience to join a dynamic business in the retail automotive sector known for their ambitious growth plans and strong operational focus. This role offers salary range of £45,000 - £55,000 and benefits.

As a After Sales Manager,you will beoverseeing service and parts operations while driving performance, improving departmental efficiency, and maintaining customer satisfaction within a busy dealership setting.

You will be responsible for:

  • Managing daily service and parts operations across the site.

  • Leading and motivating advisors, technicians, and parts staff.

  • Handling escalated customer issues with professionalism and clear resolution strategies.

  • Driving departmental KPIs, including labour sales, parts turnover, and workshop efficiency.

  • Ensuring compliance with all legal, warranty, and industry standards.

  • Monitoring costs and delivering improved profitability.

  • Coaching and developing your team to perform consistently.

What we are looking for:

  • Previously worked for 5+ years' experience as a Service Centre Manager, Service Manager, Aftersales Manager, Parts and Service Manager, Automotive Service Manager, Service Operations Manager, Service & Parts Manager, Customer Service Manager, Workshop Manager, Vehicle Service Manager or in a similar role.
  • Must have automotive / car dealership experience.

  • Solid understanding of automotive regulations, consumer rights, and warranty procedures.

  • Demonstrated ability to resolve customer concerns calmly and professionally, focusing on positive outcomes.

  • Confident in leading and motivating teams within a dynamic, high-demand dealership setting.

  • Valid UK driving licence.

Shift:

  • Monday - Friday: 08:00 - 18:00
  • 2 Saturdays per month

What's on offer:

  • Competitive salary
  • Monthly bonus scheme based on performance

  • Opportunity to join a high-performing dealership with strong sales volume

  • Career development within a forward-thinking automotive group

  • Staff benefits including discounts on servicing and MOTs

  • Collaborative and supportive team environment

This is an excellent opportunity for a After Sales Manager to take the next step in dynamic field..

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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